Training & Enrichment

You can reach our customer support team by emailing us at support@petaiko.com or by using the Contact Us form on our website. We are available Monday through Friday and typically respond within 24 business hours.

Once your order is placed, it takes up to 3 business days to be processed and dispatched. As soon as your package is shipped, you will receive a confirmation email containing your tracking code and a link to monitor your delivery in real time.

With our subscription plan, you get 20% OFF on every order with automatic monthly deliveries right to your door. Subscriptions require a minimum commitment of 3 billing cycles (3 deliveries) before you can pause or cancel your subscription at any time.

Yes, absolutely. We use 256-bit SSL encryption to protect all your personal details and payment information. We accept major secure payment methods including Visa, Mastercard, American Express, and Apple Pay.

We offer a 30-day money-back guarantee. If your product arrives damaged or isn't what you expected, simply reach out to our support team at support@petaiko.com and we will assist you with a hassle-free return or replacement.

Training & Enrichment

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PetAiko™ Calming Silicone Lick Mat

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PetAiko™ Calming Silicone Lick Mat