Shipping policy

Shipping Policy

Order Processing Time All orders are processed and dispatched within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with tracking information.

Estimated Delivery Time Standard Free Shipping typically takes between 7 to 15 business days for delivery within the United States. Please note that delivery times are estimates and may vary slightly depending on peak seasons or carrier delays.

Order Tracking Once your order has shipped, you will receive an email containing a tracking number and a link to track your package in real-time. Please allow 24 to 48 hours for the tracking information to update in the system.

Address Accuracy Please double-check your shipping address before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer. If you notice an error in your address, please contact us immediately at support@petaiko.com.

Contact Us If you have any questions or concerns regarding the delivery of your order, please reach out to our customer support team at support@petaiko.com and we will be happy to assist you.